This Privacy Policy explains how Dixie Lake Royalty, LLC, doing business as Dixie Lake Royalty, collects, uses, and protects information you provide when you contact us, respond to an offer, submit a form, or communicate with us by phone, SMS/MMS text message, email, or mail.
Information We Collect
We may collect your name, phone number, email address, mailing address, mineral or royalty interest information, offer reference details, communication preferences, consent records, SMS keyword replies, and communication history.
How We Use Information
We use information to respond to inquiries, discuss mineral and royalty interest offers, request or send documents, coordinate appointments and calls, review title or ownership matters, provide transaction status updates, complete transactions, and comply with legal or operational obligations.
SMS Communications
Dixie Lake Royalty may send conversational SMS/MMS messages to people who opt in. Messages may relate to offer inquiries, document requests, appointment coordination, ownership or title questions, closing, funding, recording, and transaction status.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. SMS consent is not a condition of purchase, sale, or doing business with Dixie Lake Royalty.
You can review the SMS Program and Terms and Conditions / SMS Terms for additional program details.
Mobile Data and Consent Sharing
Mobile opt-in data and consent will not be shared with third parties for marketing purposes.
We do not sell your personal information. We may share information with service providers only as needed to operate our business, deliver requested communications, process transactions, comply with law, or protect our rights. Messaging providers and carriers may process SMS data only as necessary to transmit messages.
Your Choices
You may opt out of SMS messages at any time by replying STOP. After you opt out, we will not send further SMS messages unless you opt in again where legally appropriate. For help, reply HELP or email offers@dixielakeroyalty.com.
You may ask us to update, correct, or delete information by contacting us using the details below, subject to records we need to keep for legal, transaction, accounting, or compliance purposes.
Retention and Security
We retain information only as long as needed for the purposes described in this policy. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
Contact
Dixie Lake Royalty, LLC
P.O. Box 2109, Longview, TX 75606
Phone: 903-500-9143
Email: offers@dixielakeroyalty.com